JANITORIAL SERVICES – How to train your people
The majority of the people you will hire are likely to be entry-level in cleaning jobs but entry-level or not, you should still train every one of the newly hired employees. Why? This is to teach them exactly the way you wanted them to the job, in short, the signature style of janitorial services cleaning which your company will be known for.
Janitorial services guide on how to train new hires
Given that the learning style of each individual is relatively different from the other, the manner of training you're newly hired can cost you time and effort. But don’t consider this as a disadvantage because you only want to ensure that the quality of work they will deliver to your clients are top notch. Remember that happy customers not only become loyal to you but will definitely recommend you to the people they know who needs janitorial services. So never belittle the need for training. Call Always Preferred Restoration for a free consultation.
In the first movie of Kung Fu Panda, Master Shifu was so stressed about Po, because he does not believe that a big fat panda can be the dragon warrior who will save the valley from all the danger. How does it relate to the matter at hand? This means…
Believe in your people. You hired your employees not just because you needed workers but you saw the potential in them in carrying out the janitorial services your company has to offer. So as you train them, tell them that they are in your company because you trust that they can and will do the job beyond expectations. Soon they will be helping you with more of your business, from carpet cleaning to fire damage.
How training can help boosts your janitorial services company and employee’s growth?
On the same movie, Master Shifu was also stressed that Po cannot learn kung fu in time until he realized that he cannot train Po the way he trained his other students because he is has a different strength. So how is this for your company?
Know your people. Your workers have different backgrounds and capabilities, all the more different in the manner of learning and processing of new information. In group training, you may set situations that will let them react, so you would their strengths and weaknesses, and the best way they can be trained.
Simulate. It is best for your newly-hired to know what kind of situations to expect while doing their job based on experience, without disclosing which customer that situation came out so as not to create unnecessary fuss out of it. Said simulation will let you see how they will act in those situations. As you train them, give the group of trainees a situation to act to let them get the feel of it, and let them think and act on how they should respond to the said situation. After the simulation, tell them the pros and cons of their actions, so they will know what to improve and why.
Look further. The company should always be at par with its competitors, and it should start to your workforce. Look for training that would level up their skills, because keeping them up to the current trends in cleaning would guarantee excellence in the janitorial services being rendered to your customers.
Going back to the movie Kung Fu Panda, Master Shifu showed so much bravery and selflessness that his students not only learned the value of these traits but also followed his example.
Walk the talk. You should live as an example, a role model. This is the continuous follow-up of the training given to them. It will serve as a strong message of your company’s mission and also a reminder of what is expected from them.