On the 28th of November 2017, a deadly fire engulfed Gatlinburg, Tennessee. Thousands of acres were burned, including many in the iconic Great Smoky Mountains National Park. USA Today reported that approximately 2,460 structures (both homes and businesses) were either razed to the ground or suffered varying degrees of damage.
Many professional agencies were involved in the relief and rehabilitation efforts in Gatlinburg, helping with the cleaning of upholstery and carpets in many hotels around the area. Of course, we wouldn’t wish such devastation on our worst enemies. However, it is always better to be prepared for any eventuality and it can be handy to know how to restore a building after any fire or similar incident.
Cleaning Commercial Carpets after a Fire
Many entities do not know how to go about the cleaning process after a fire. Here are some major considerations that would give you an idea of how to go about your job. Answers to these questions should point you in the right direction.
1) How hard is the whole process of cleaning or repairing carpets and upholstery after damage from fire?
It all depends on the nature and magnitude of damage. For carpets or upholstery that has only suffered smoke damage, the cleaning procedure is quite simple. For damage that has come about from water, smoke, and debris, the process is a little more complicated. With regard to damage from heat and fire, there really isn’t much that can be done.
2) How to go about repairing a carpet that has suffered damage from fire and smoke?
Professionals clean, sanitize, and neutralize the damage suffered due to smoke and debris left behind by a fire.
First of all, the carpet and upholstery are sanitized with SaniClean. This procedure neutralizes the organics (bacteria and fungi) while taking out all debris and dirt stuck in the carpet fibre. After adequate dwell time, the cleaning solution will seep into the porous parts of the carpet such as the backing system, cushion, and other areas that are difficult to get to. As an extra consideration for our fragile environment, the chemicals that are used in preparing SaniClean are certified by the Green Seal.
The final thing to do is to get rid of the smoke odour by using professional Odor X – Fire & Flood which is chemically manufactured to neutralize all smoke and other odours in the carpets and upholstery.
3) What sort of damage leaves the carpet and upholstery useless and beyond repair?
Carpets and upholstery that have suffered physical damage from water, heat, or some chemical used to deal with the fire may not be repairable.
With regard to carpets, excess water will weaken the adhesives used in the carpet layers to hold it together. This extra water will also saturate the carpet padding which will render it pretty much useless.
High-intensity heat can cause irreversible damage to nylon fibres. Same goes for the padding and fibre in the upholstery. Many upholstered items have parts made of wood and metal which may suffer irreversible deterioration such as cosmetic damage, bowing, and other structural devastation.
4) How soon must the carpet be cleaned after damage from smoke or fire or water?
The first thing to do after a fire is to get the carpet dried out. The longer the carpet holds water within it, the more severe will be the deterioration to it and greater will be the danger of permanent damage. Once it has been fully dried out, the cleaning process should begin. Most probably, a restoration contractor will ensure proper drying out of the space.
5) What can be done in the immediate aftermath of a fire to minimize the damage from smoke or fire?
The best course of action would be to call a professional cleaning service right away. Most insurance companies also recommend some good restoration company if you do not have any on your radar.
With regard to the fire that engulfed the Great Smoky Mountains, professional care performed cleanup operations in three hotels that suffered smoke damage. We worked as a subcontractor with Belfor Restoration which is a major restoration contractor. They had been tasked with repairing the internal and external damage to each hotel.
None of these hotels suffered any permanent deterioration from the fire internally. However, each of them did suffer lots of destruction from the smoke. Thankfully, we were able to save all the carpeting as well as upholstered chairs.
Parting Note on the Fire in Gatlinburg
Whatever the magnitude and intensity of a fire may be, it is never a pleasant situation. We were shocked and overwhelmed after seeing the extent of the damage in Gatlinburg and the amount of work needed to get the community up on its feet again.
Our work enabled the three hotels to reopen for business relatively quickly and this is something we are incredibly proud to have contributed to. But what was really inspiring was the way in which people from across the length and breadth of the country came to the aid of victims in Gatlinburg.
Smoke can wreak havoc in any building, be it your home or office or factory. Particularly with regard to your home; kitchen flare-ups, electrical fires, and closed flue fireplaces can cause smoke to spread throughout the house. This smoke will then end up charring the walls, affecting just about anything in its path and leaving behind a horrible smell. The longer this smoke and its smell are allowed to linger, the deeper they will seep into your walls, furniture, and carpeting. So, take action straight away. However, make sure you have the right protective gear before delving into the work. Protective goggles, facemask, gloves, and respirator must be worn to prevent smoke particles from getting onto your skin and into your lungs.
Vacuum and Ventilate Thoroughly
When the fire has been put out, immediately ensure proper ventilation of the house to minimize potential damage from smoke.
Get rid of all heavily damaged items because there is nothing you can do about them. Then start the cleaning process covering every inch of the house.
Bring In the Professionals
If your home has suffered extensive damage from smoke or fire, then the best course of action might be to call a professional cleaning service that will help you get rid of all smoke and smell.
Fire and Smoke Remediation Company
Certified by the Institute of Inspection, Cleaning, and Restoration, these companies make use of ozone treatment and thermal fogging to remove all smells from difficult-to-reach areas. Ozone treatment makes use of an ozone generator to transfer an electrical current into the oxygen which deals with the smoky odour (costs $125 per day for 2,500 square feet). On the other hand, thermal fogging works on the molecular level and produces fine particles to reach the pores of affected materials (costs $125 per day for 2,500 square feet).
If you are reading this, then probably you have suffered from a fire damage and you are looking for the best fire damage restoration services in Missoula, MT to restore your place again.
It is challenging to find the best fire damage restoration services in Missoula, MT especially when you find out that every company claims that they have the best technology, the best practices, the best equipment and the best staff.
Every customer has specific needs so you should choose the company based on these needs and what the company will offer to meet them regardless of the capabilities of the company.
Here are the best fire damage restoration services companies in Missoula, MT.
1. SERVPRO of Missoula:
One of the best fire damage restoration services companies in Missoula, MT is SERVPRO of Missoula.
They serve the Missoula area and its surroundings and they claim to be the fastest fire damage restoration services in Missoula, MT.
They offer 24-hour emergency services with highly trained restoration technicians.
They also can help you with the insurance paperwork and process to avoid the stress of free claims.
They also provide other services besides fire damage restoration services such as mold remediation, storm damage restoration, cleaning services and building services. They also provide residential and commercial services.
Here is the contact information of SERVPRO of Missoula.
• Address: 2825 Stockyard Rd, Unit A-2
Missoula, MT 59808.
• Phone: (406) 327-9500.
2. Always Preferred Restoration and Janitorial:
One of the best fire damage restoration services companies in Missoula, MT is Always Preferred Restoration and Janitorial. This company was established in 1999 and since then, it has been providing the Missoula area with carpet cleaning and restoration services. They have enough experience and most of their services are affordable. They also respond fast to any kind of emergencies whether it is water damage, fire damage or smoke and they start working immediately to save most of your properties.
They also provide bio hazards clean up services. This is a very urgent and dangerous situation that needs experienced and well-trained staff to handle. They are able to determine how dangerous the situation is and make a proper plan to eliminate the danger.
Here is the contact information of Always Preferred Restoration and Janitorial.
• Address: 2612 Murphy St
Missoula, MT 59808.
• Phone: 406-728-7787.
3. 911 Restoration of Missoula:
When you call for help from this company, they will come to your place ready with their highly-trained staff, their vacuums and their caustic solutions. They are able to eliminate any signs of fire that happened inside your home.
It is highly recommended and everyone who worked with them is satisfied with the results of their work.
Give them a call and ask about the price of their services. They are affordable so you don’t have to worry about calling them without having primary idea about their prices.
Here is the contact information of 911 Restoration of Missoula.
• Address: 4211 21st Ave
Missoula, MT 59803.
• Phone: (406) 478-6632.
• The Bottom Line:
There are many fire damage restoration services companies in Missoula, MT. If you didn’t like the previous three companies, keep looking for the best company for your needs until you find it.
Fire damage destruction happens with a wide range of seriousness here in Missoula, from minor smoke destruction to the total destruction of a building and its contents. For its victims, fire damage extends from temporary inconvenience to major tragedy. Whatever the seriousness, most victims of fire damage find themselves in unfamiliar territory. In addition to the disruption of their customary living patterns, they must make numerous decisions that may have a long-term impact on their personal and financial affairs. Much of the time they lack a sound basis for making those decisions.
Levels of fire severity
Every fire damage situation is unique; there are no truly typical occurrences. However, general categories of fire severity might be considered, under the headings of Light, Moderately Severe, Severe, and Very Severe damage. With those reservations, we might describe four general levels of fire severity.
Light destruction: the damage consists of loose fire residues which can be remedied by cleaning the walls, ceilings and floors and contents. Residues may be confined to specific areas. No painting or replacements are required.
Moderate damage: the destruction consists of more intense fire residues which may be remedied by restorative cleaning procedures, painting and floor refinishing. Localized heat damage may require replacement of a burned cabinet, appliances or drywall. Fire odors may be minor or severe. Some fires, such as those involving carbonized meat or poultry, generate little or no visible smoke or residues, but leave persistent, obnoxious odors. Other materials, such as plastics, may generate extensive residues from a small quantity of fuel. Personal property requires surface cleaning where residues are present, and can largely be handled on site.
Severe destruction: fire damage has occurred to structural materials such as framing, and millwork, and finishes near the fire source; heavy deposits of carbon and smoke residues over a wide area; odors may be extremely disgusting, particularly from cramped, oxygen-starved fires. Enclosed wall and ceiling cavities may be infiltrated by smoke
Very severe damage involves fire destruction to major building elements, such as floor or roof framing, heating and ventilation, utilities. Such destructions often require temporary repairs such as board-up, winterization, temporary electrical repairs, or removal of salvageable contents. Very Severe fires may involve extensive water damage from fire suppression efforts or damaged water lines. Licensed contractors, building permits and code inspections are required.
At every level of severity, heat, fire residues and the disruption of normal building systems alters the building environment. Considerations of health, as well as value, require that all restoration work be complete and properly executed.
In the immediate after-effects of any fire the victim usually notifies his insurance carrier, if a policy is in effect. Depending on the circumstances and severity of the destruction, the agent may immediately authorize the insured to obtain temporary lodging and emergency repairs. Prudence, as well as the terms of insurance policies, usually requires that the property owner act to secure the property and prevent additional damage.
Repair specification, is prepared for the building and for damaged personal property, sometimes by the adjuster, more often by an independent contractor. Some adjusters exert strong pressure to control the specifications and bids; others allow the property owner to participate in the repair decisions. However the bid and approval process is handled, the decision is ultimately made by the property owner, who must authorize the restoration and live with the result.
Normally, an insurance adjuster visits the site to inspect the damage, review the policy and discuss the claim with the insured. The adjuster might reach agreement with the owner on the restoration required, and authorize the immediate performance of those repairs. The adjuster may refer the victim to one or several fire damage restoration firms here in Missoula Montana. Where appropriate, the adjuster may authorize the property owner to obtain temporary repairs to secure the property against further damage. In other cases the owner may choose to proceed without insurance oversight.
The steps that follow trace an insured owner’s actions through the progress of a hypothetical severe fire damage incident. Light or moderate damage would typically involve fewer steps.
The property owner:
Preventing Further Damage
You can minimize further damage to your Montana property by following these guidelines, even if you don't hire a professional fire restorer.
If you have a restoration agency that is specialized in fire damages and you are looking for the best ways to market your business in order to reach more and more customers, then you are reading the right guide. Clients of fire damage restoration services need a company that they can rely on in such tough time and that is what fire damage restoration services should use; they should know how to sell their services according to the needs of their clients in such rough time.
The good impression about your fire damage restoration business is great especially when it comes from experts or from your local customers. Unfortunately, most of the fire damage restoration companies have no idea how to market their business well. This guide will help any owner of such business to earn more customers so let’s discover it.
1. Leveraging Print Ads and Competitive Awareness:
These two ways of marketing are so effective when it comes to fire damage restoration services.
• Leveraging Print Ads:
Any kind of business can depend on print advertising especially restoration services. It is widely used in the market so you should have it in order to compete with the other agencies in this area. Despite the fact that everything is now done online, you can still depend on printed media to gain certain kinds of customers. These customers are mainly looking for trusted information that you should include in your printed media.
• Competitive Awareness:
You need to be aware that the competition is tough in this market in order to be able to create better ways to gain customers. Collect all the information you can about your local competitors. Search for the marketing ways that major companies use and try it.
2. Why do people search for restoration services?
Any good marketing campaign should depend mainly on understanding its customers. The following points will tell you why people search for these kind of services.
• Your customers will be out searching for you after disasters like a heavy rainfall or a flood.
• After disasters, the number of customers will be high so you need to be prepared by equipment, stuff and time for every customer as if he/she is your only customer.
• The personal tragedy that these people are suffering from will make them want someone to help fast so the good quality of the work that should be done quickly will be appreciated.
• Build a sense of trust with your customers through this difficult situation. Let them know that whatever the situation is right now, it will be okay; they are okay.
Nowadays, it is easier for people to search for information online. People search for everything from how to train my pet to how to deal with fire damage so you need to make sure that your service appears among the search results in your area. Hire a search engine optimization experts and tell him/her what you need and they will accomplish it. Online marketing has become essential for any kind of business nowadays.
Fire damage is considered one of the worst experiences that you may suffer from for a long time due to the complications of the fire damage. Things like the odor, the smoke and any other complication of fire damages are not easy to deal with and may affect the integrity of the whole building. For example, smoke odor will invade every single area of the house and will stick to your personal belongings too.
The soot of the smoke may lead to severe damages to the walls of the building which were not burned by the fire. The experience of fire damage is really devastating and you will need professional fire damage restoration services to restore your place and help you get through this tough situation.
Be prepared to this tough situation by having the number of fire damage restoration agency that can deal with the situation professionally.
1. Before Deodorization:
Regarding the odor of the smoke, here is what professional fire damage restoration services have to accomplish before deodorization.
• The cleaning process has three phases which are structural cleaning, contents cleaning and deodorization.
• Structural cleaning means the cleaning of the walls and the woodwork of the whole building or house. It is the first step to get your house as clean as it was before the fire damage. It depends on how bad the fire damage is so the price of this step varies according to the type of tools that will be used and the effort that will be exerted by the cleaning agents.
• Contents Cleaning means cleaning of things like the furniture and upholstery. Professional fire damage restoration services agents know what to do regarding the fire damage of such things so your items will be restored somehow.
After the two previous steps, deodorization comes. Deodorization means the removal of the odor of the smoke. There are two ways to remove the odor after fire damage.
• The first way is to remove the odor without eliminating its sources. It is not effective but cheaper.
• The second way is to remove the sources of the odor. It is more expensive but it will terminate the odor completely.
3. Additional Services:
The following services are offered by professional fire damage restoration services.
This aims to protect your building from being entered by strangers and to protect it from bad weather changes too.
This aims to make categorize your items into three categories which are salvageable, non-salvageable, and questionable in order to help you save what may be saved and getting rid of what can’t be saved anymore.
If your furniture should be moved out in order to keep its integrity, the restoration services offer you to move out your furniture and any other items to a safe place to keep its integrity.
If you have some valuable artwork that is damaged by the fire, the restoration services will offer you a conservator who will be able to restore your artwork.
When we discovered fire, we discovered also that there is something called fire damage. Throughout history, there were some fire damage accidents that caused a lot of damage and remained in the memory of history. Let’s see the worst fire damage accidents in History.
1. Boston (1872):
Let’s sum up what happened in the following points.
• This fire is significant because it made losses more than any fire in the whole American history. It is not as big as Chicago fire damage or San Francisco fire damage but these two fires did not cause damages as this one.
• The cause that the losses were so huge that the fire affected the downtown area and the financial districts. Hundreds of businesses were destroyed and thousands of Bostonians lost their jobs.
• Insurance companies bankrupted as they were not able to pay for the losses.
• The fire department of the city was out of service so the fire was not controlled until it made these terrible losses.
• The statics said that 776 buildings, 20 people and 65 acres of the downtown area were destroyed.
2. London (1666):
The following points will tell you everything you need to know about this fire.
• London was burnt many times as it was basically wooden constructed and its design was so poor.
• The fire started when a maid forgot to put down the fire in a baker’s shop.
• This fire has a kind of black sarcasm as it is not considered a bad fire accident; actually it made a favor for London.
• London suffered from the plague and this fire sterilized the city somehow. Of course, people didn’t see it this way when the fire was on but when they re-built the city, they discovered that.
3. Chicago (1871):
Chicago now has the best fire department in the whole world and the reason is that fire in 1871. The fire damage that destroyed about 17,000 buildings and left about 90,000 homeless started in October 1871 but it was slow enough that only 300 people died which is a small number when it is compared with the severity of the fire. The main problem was that the homeless people faced a cruel winter without a shelter. There are many stories that describe how this fire started including the cow of the poor woman which kicked over a lantern yet the true story is that a transient smoking in the barn was the cause.
This fire inspired the people of Chicago to make their city great again so the people gathered together and built the city that we are all proud of now. The fire department is one of the fastest and largest in the whole world.
These three fire damage accidents are considered the worst in history. There are also some fire accidents that are remarkable like London (1212), San Francisco (1906), Peshtigo, Wisconsin (1871), Texas City, Texas (1947), Halifax, Nova Scotia (1917), and Tokyo, Japan (1923). We invented fire departments to control fires but we also invented more modern ways to cause fires.
One of the most important businesses nowadays is fire damage restoration services. It is usually combines with water damage under the name disaster restoration services but some companies specialize in fire damages only.
This business is not as easy as some people think; it is challenging but rewarding. People working in this business care about two main things; the success of their business and how to make the life of their customers easier and help them get over the disaster. Let’s see the most important points that you need to know in order to start your business properly.
1. The basic research:
There are two ways to do your basic research.
• You can enter the business and try. This will need a lot of determination and a lot of luck too.
• You can search well for everything. You will spend some time searching for everything to build up a good strategy then start your business. When you plan for everything, you will fall in fewer mistakes than just jumping in the business. All the questions that you have like whether starting your business from the ground up or buying a franchise will be answered. The big decisions will be small after the research.
2. The Customers and the Competition:
• The Customers:
You need to determine your customers to be able to focus your research and target them well. In the beginning, you may accept all kinds of customers but after a while, you will have to choose between your customers. You will have a way to choose the customers that will add to your business.
• The Competition:
This is one of the toughest markets so the competition is so high. All the companies want to make their businesses successful and their customers happy by getting them over the rough situations. Discover the strategies of your competitors and try to make better strategies in order to gain more customers.
3. The Certifications and the Equipment:
• There are many certifications that you should have when you are in this business. It is not only the essential course but also there are the training courses. The more certified agents you have, the better will be your business and more customers will trust you.
• The Equipment:
In the future, you will buy all the equipment used in the business but when you start up your business, you need to have the basic equipment. Moisture meters, air movers, dehumidifiers and cleaning products are what I am talking about. When the company grows up, invest in better equipment.
4. Marketing your business:
Hire a digital marketing agency that works with fire damage restoration services. You may think that the marketing process is easy but it is not and you need experts. Even if you are a talented marketing agent, you can save the time you will spend on the marketing and make your business better.
These points are essential when you are about to start a fire damage restoration service. Fire damage services are among the upcoming businesses that are very rewarding if you know what you are doing.
Always Preferred Restoration