Hiring a Professional Carpet Cleaning crew
Nowadays, there are thousands of carpet cleaning companies in the market. They may offer different cost for their service but they all promise the same thing – high-quality service with 100% customer satisfaction. Some are true to their words but for others, they failed to deliver. No one can immediately determine which of the companies to trust. That is the reason it is recommended for everyone to check first all the shared information of the carpet cleaning companies and compared them to one another.
Important things to consider before hiring a professional carpet cleaning crew
Here are some important things to consider before hiring a professional carpet cleaning crew: Company background – it’s best to know how long the business has been in the business. The longer they’ve been in the business means the more experienced they were in providing great service. This will give potential customers assurance that no matter how big or small their carpet problem is, they can solve it.
Next to consider are the company’s industry training and certifications. Even though business’ experience is a good assurance, carpet cleaning companies’ employees still need to acquire and pass the necessary education and training for them to be qualified as a technician. There are training schools for the cleaning and restoration industry, check those too to ensure the legitimacy of the employee’s certifications. After checking the training and certification look for their customer reviews. This will give an idea to the potential customers on how the company’s technician handles every problem. Ask friends, co-workers and family members who previously hired the business for advice, their experience might help you to narrow down your list. One to three poor reviews is still good to consider. But if companies have several poor reviews, avoid it. Always remember that a reputable company constantly ensure their customer’s satisfaction in every step of the process.
Different methods of carpet cleaning
Companies’ methods are one of the most important things to ask before hiring a professional carpet cleaning crew. It’s recommended for homeowners to ask the technician first about the type of methods that they will about to use on the carpet and explain all the advantages of it, and disadvantages as well if there is any. Methods may differ on every company but the common methods used are: the dry method which has three categories the bonnet, absorbent compound, and encapsulation cleaning; and the other one is the wet method which has two categories the wet shampoo and hot water extraction. But according to IICRC, there are five principles that every certified professional should follow in taking care of carpets, and those are dry soil removal, soil suspension, soil extraction, grooming, and drying.
After narrowing down your list now is the best time to look for the company’s price for their cleaning service. Although price should not be the main reason for choosing the professional carpet cleaner, it still advisable to know if the price is reasonable or too good to be true. Also, check if there are additional or hidden charges. Companies should always present a transparent and detailed invoice to their customers for them to easily understand the exact amount and what it covers.